At Samuel Johnston Ltd we value our customers. Nothing is more important to us than providing our customers with expert advice gained from over 60 years experience. We value our reputation for providing excellent customer serivce and take the feedback from our customers very seriously. To show you exactly what our previous customers feel about the service we provide here are a few of the many positive replies we have had since the website was launched on 05/05/05 Comment made on 04/09/07 Hello I'd just like to say a big thank you for the (Items Ordered Removed) which I have just received. Your service has been fantastic, with prompt answers to my queries before ordering and quick and efficient delivery (I found the Business Post tracking service particularly helpful). I had a bad experience with another online baby shop before ordering from Samuel Johnston but my experience with you could not have been more different. ..... Many thanks once again. I will certainly be recommending you! Best wishes (Customer name removed) Comment made on 27/08/07 (From Austraila) Dear Staff at Samuel Johnston Ltd Online Just a very quick noter to let you know that the (Items Ordered Omitted) arrived 24th August, exactly 1 day ahead of the scheduled date in perfect condition and no hassles. The assembly was completed without trauma and the entire unit is meeting our expectations. This has been one of our most satisfying online purchasing experiences to date. THANK YOU ALL VERY MUCH. Best regards, (Customer Name Removed) Comment made on 08/08/07 Thanks so much for all the info, it is greatly appreciated..... Again thanks for your time and great customer service. Best wishes (Customer Name Removed) Comment made on 02/08/07 Dear Samuel Johnston .....Many, many thanks for such a first class service. Best wishes (Customer Name Removed) Comment made on 07/03/07 I received this order yesterday - what a service! I'm most impressed. I'll certainly be using your service again. Thanks, (Customer Name Removed) Comment made on 27/02/07 (From USA) I just want to tell you that your customer service and attention to detail is outstanding. You have made this transaction just awesome - Pass it on to your management - your great!! Thank you. (Customer Name Removed) Comment made on 31/10/06 (From Jersey) Just to let you know the item has been recieved already and that I am very very impressed with your service. Being from Jersey we normally have a lot of hassle and extra charges for the simplest of otems and deliveries but this was quick and trouble free. Thanks again for such good service (Customer Name Omitted) Comment made on 19/10/06 Thanks very much excellent service. (Customer name Omitted) Comment made on 28/09/06 Thank you for your swift and efficient service! (Customer name removed) Comment made on 21/09/06 Hi (Staff Name Removed), Just a quick email to say thank you very much for the speedy delivery of my Jane Nomad Pro pushchair - it arrived this morning after only ordering it 2 days ago! Thank you very much - I will definitely be recommending you to my friends and buying from you again! (Customer Name Removed) (Customer Address Removed) Comment made on 15/09/06 I received my order today and I'm thrilled thank you very much! You provided excellent customer service and responded very quickly to my queries I will definitely be using you again and will be recommending you to all my friends! Again thanks so very much! (Customer Name Omitted) Comment made on 10/08/06 thank you, you have been most helpful, i will definitely put your website in my favourites and advise anyone i know to use your service! (Customer Name Removed) Comment made on 28/07/06 (Staff Name Removed), Just a quick e-mail to thank you ever so much for your help .....Thanx again, It was so good of you to have got back to me. (Customer Name Removed) Comment made on 02/05/06 (From Canada) Hi (Staff Name Omitted) Thank you so much for your prompt feedback and excellent news! I started to despair a little as I really want this pushchair and it seemed to be quite difficult to get hold of it - that is until I discovered Samuel Johnston of course! I'm going to order it straight away now. Many thanks again (Customer Name Omitted) Comment made on 13/04/06 Thankyou so much,pushchair received in good order yesterday and has now been packed away to await the new arrivals. Regards Comment made on 07/04/06 Thanks for your efficient service Regards (Customer Name Omitted) Comment made on 15/03/06 I would just like to say how impressed I am with your rapid response in getting out the two car seats as above. I have had these on order from two companies in the UK since just after Christmas and they keep saying they haven't come in in (Item Design Omitted) design yet. I would have no hesitation in recommending your company to anyone else. Your service is second to none and free delivery too !! Thank you once again (Customer Name Omitted) Comment made on 09/03/06 Would just like to say thank you once again for adjusting my front wheel of my pram yesterday yesterday. Full marks for customer service! Thank you. Comment made on 03/03/06 (From Eire) Hi there, Just a note to thank ye for the (product omitted) which I purchased the other day (order number omitted). I would just like to comment on the excellent service which ye provided. Next day delivery, i could hardly believe it. Iam delighted with it and will definately do business with ye again. Great Service, Best Regards, Comment made on 07/02/06 Hi, Arrived this morning Excellent service Definitely to be recommended Thanking you, (Customer Name Omitted) Comment made on 16/01/06 (From America) I couldn't be more pleased with my purchase, and I very much appreciate your timely and knowledgable service. Thanks again! Regards, (Customer name Omitted) Comment made on 12/01/06 (From America) Thank you so much, your service has really been exceptional. Comment made on 20/12/05 Hello Thanks ever so much for the extremely prompt and helpful reply!..... ......Thanks again & kind rgds Comment made on 20/11/05 Just wanted to drop a quick note to say how impressed I am by the service. Not only did you have the item in stock when you said you did (other sites have a wait list for the car seat but still listed it as available) but the delivery was super fast and much appreciated. Regards, (Customer Name Removed) Comment made on 10/11/05 From Eire The travel system arrived this morning- I cannot believe how efficiently you operate!... ...I look forward to doing business with you in the future. Comment made on 28/10/05 Hi Thank you so much for your prompt and helpful reply, I really appreciated it... .... Thank you again for your help. Comment made on 17/10/05 ...your company is the most helpful I have come across!... Thanks again for your quick responses and helpfulness - it really is appreciated. Kind regards (Customer Name Omitted) Comment made on 17/10/05 Thank you very much for your prompt and efficient service, I look forward to receiving the goods. Regards Comment made on 7/10/05 (From Eire) Good Morning (Staff Name Omitted) Just to let you know that I received the buggy yesterday - what a service! Thanks again for all your help, it was much appreicated. Best Regards Comment made on 06/10/05 (From Eire) Great service! Am impressed Comment made on 30/09/05 Hello Your service is brilliant, thank you so much, I may contact you later in the day to get another item ! Many thanks Comment made on 15/09/05 Hi, I have just received my order and wanted to let you know how happy I am at the service received from your company. I would have no hesitation in buying from you again and/or recommending to friends. Thanks again Comment made on 30/08/05 How lucky they arrived so swiftly! Thank you so much for all your help - the service is great - I will certainly be recommending you. Comment made on 23/08/05 (From Eire) Thank you, v impressive Comment made on 16/08/05 ..... and i would just like to say thank you very much for being so quick with my order. i will make sure that i will use your site in the furture.once again thank you. Comment made on 01/08/05 Thank you so much for your prompt reply and excellent service. The item has just arrived! Best regards Comment made on 20/07/05 Thank you again for a fantastic service - I have recommened you to lots of friends already! Comment made on 18/07/05 Wow you guys are impressive, thanks, x Comment made on 16/07/05 (From USA) Dear friends at Samuel Johnston, I received both packages in great condition. I love everything so much and can't wait to show it off around town ... Thank you so much for working with me from so far away. Comment made on 08/07/05 Thanks SOO Much for all you help and patience, Comment made on 14/07/05 Thank you for your excellent customer service. Comment made on 23/06/05 Just a quick note to say how impressed I have been with your Order Department/Sales. Yesterday I ordered a parasol and liner for the powertrack. This morning it had arrived and was installed onto my buggy. If only more companies could be as efficient as yours.